National Safety Council.
Frequently Asked Questions
Registering & Purchasing The Course
How do I register for the MA Driver Retraining Program ABCs in Driving course?
I lost my ABCs in Driving Access Code before using it, how can I get it resent to me?
After I login using my ABCs in Driving Access Code, will I need it again?
I am trying to register and keep receiving this error message: "Login ID already exists" What's wrong?
If I have more than one Massachusetts Driver Retraining Program requirement to complete the ABCs in Driving course, do I have to purchase and take the online class more than once?
If I have to complete the ABCs in Driving course multiple times, do I have to create a new account each time?
Supported Browsers, Devices & Technology
What kind of device or service is required to complete the ABCs in Driving course?
What browsers are supported?
Is internet access required?
Taking The Course
I have already created an account. How do I log in?
I've forgotten my password. How do I log in?
What if I forgot my password, but I don't remember my login ID?
Do I have to complete the ABCs in Driving class all in one session?
I already started my ABCs in Driving course, how do I continue from where I left off?
Do I have to view the Modules in the order they are listed?
I am not receiving the text messages with identity validation codes, what should I do?
I'm stuck in the course - it won't let me go further.
Manage My Account
What if I need to update the email address I used when creating my account?
What if I need to update the mobile phone number I provided for SMS text message identity verification?
How do I change my password?
